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These are the Terms & Conditions behind a 0kbaji account: what you agree to at sign-in, how wallet activity on Nagad, Upay and Bank Transfer is treated, and where our responsibility stops. Read them once here, then open your account page to see the same rules attached to the details you gave us.
Terms on this site follow one idea: what you see inside your account should match what you agreed to when you joined. Where local law says something different, local law leads. Access to 0kbaji and any wallet activity depends on your local law and eligible regions, and a feature that is open here may not be open where you are. You will not find hidden clauses buried three clicks deep. If a rule touches money — a Nagad transfer you send, an Upay payment you confirm, a Bank Transfer reference you copy — it sits next to the step that uses it and is repeated on this page so the two versions agree. When we change a clause we edit this page in place. If the change affects how the account works, you meet the new wording before your next completed sign-in. Two limits are worth stating plainly. We cannot promise every feature is open in every region, and we cannot answer for a wallet or bank provider whose own rules govern their side of a payment. What we can do is keep our own wording accurate and easy to find, so a question about your account has a clear place to land.
Scope is the part people skip, then ask about later, so here it is in one pass. Everything you do through your signed-in account sits inside these terms: opening the account, confirming your email, moving between the lobby and your wallet, and the way you use the pages we publish. Screens you reach from a partner or a wallet provider sit outside them, because we do not write their rules. The line is drawn by who controls the step. When you send a Nagad or Upay payment from your own phone, that app's own terms run the step; our part begins when the activity shows against your account. Content you can see in the lobby — slots, live tables and cricket markets — is offered under these terms, while whatever a third party does after you leave our pages is theirs to answer for. If you are unsure which side a step falls on, ask us before you act.
Email sign-in, the confirmation step and the lobby you land on afterwards all sit inside these terms. So does anything you change on your own account, like correcting a saved detail. If you share a device, the rules follow the account that is signed in, not the phone.
When you move money with Nagad, Upay or a Bank Transfer, the wallet or bank side of that step is governed by that provider. Our terms pick up where the amount is recorded against your account, and they cover how you raise a question about it.
Slots, live dealer tables and cricket markets we publish in the lobby are offered under these terms. Read them as the rules for how you use those rooms, not as a promise about any single result — outcomes in a game come from the game itself, not from us.
Links to a wallet app, an app store page or any outside site leave our rules behind the moment you tap them. We cannot change what those services do with your data or how they price a step, so check their own terms before you continue.
Knowing what you can actually do beats reading a clause twice. Four routes are open to you at any time, and none of them need anyone's approval. You can open your account and read back what we hold — the email on file, the activity tied to a Nagad, Upay or Bank Transfer step, and the wording you agreed to. You can correct a detail that is wrong instead of living with it. And you can put a question to us in writing and keep the reply. Start with the account screen, because it is the same record we look at when you write in. If something there does not match what you expected, say which step it belongs to — a sign-in, a payment, a game room — and we can trace it in one pass. You do not need to explain your whole history to ask one clear question. Keep this page open while you check; it is written to be read alongside the screen, not instead of it.
Open the account screen and go through what is stored: the email you signed in with, the activity recorded against your wallet, and the conditions shown when you joined. If a line looks unfamiliar, note the date and the step it came from before you write to us.
A saved detail that no longer matches — an address you have stopped using, a name spelled wrongly — can be fixed from your own account where the field is editable. Where it is not, ask us and tell us which field and why. Better to correct it early than have it block a later step.
Send the step, the date and what you expected to see. A message built around one screen is easier to answer than a long account of everything, and it gives us something concrete to check against our records before we reply to you.
Save the reply and the wording of these terms as they read on the day you asked. If the page changes later, your copy shows what you agreed to at the time — useful when a question about a payment or a sign-in comes back months on.
A question about these terms has a short route, and it starts on the pages we publish — not a number passed around a group chat. Send it through the contact route on our support page, the same one we publish for members in Bangladesh, and say it is about the terms so it reaches the right person. Include the email your account uses, the step involved and the date you saw it. Payment questions need one extra line. Name the rail — a Nagad transfer, an Upay payment, a Bank Transfer reference — because each is traced differently, and the reference you already hold shortens the check. For a sign-in problem, tell us whether the confirmation step finished and what appeared on screen after it. Messages are answered in the order they arrive. If we need more from you, we ask in the same thread. If a point turns on your local law or a provider's own rules, we will name that limit and point you to the party who can settle it.
The contact form on our support page is the route we watch for account and terms questions. Send it from the email address tied to your account so we can match the message to your record without asking you to repeat what we already hold.
Short replies to an open question appear in your signed-in area, so check there before writing again. That keeps one thread per issue and means you can see what we have asked for and what you have already sent us.
For a Nagad, Upay or Bank Transfer step, the provider holds the transaction reference and we hold what was recorded against your account. Bringing both into the same message saves a round trip and makes the answer clearer for you.
Account care is mostly unglamorous work: holding the right details, keeping them out of the wrong hands and letting you see them. When you sign in with your email, the session that follows is tied to that account, so on a shared phone sign out instead of leaving the lobby open. Cookies do the small jobs — keeping you signed in and remembering the screen you came from — and you can clear them from your browser at any point, though you may need to sign in again. Retention is tied to purpose. We keep the record of a sign-in or a wallet step while it is needed to answer a question, meet a duty we are under, or show what happened on the account. We do not keep it simply because it is there. Once it stops serving one of those purposes, it goes. You can ask what we hold, ask for a correction, or ask us to explain why a clause applies to you. Send that from the email on the account and we work through it with you, in plain words.
Your email sign-in opens a session tied to one account. On a phone you share, sign out when you finish instead of leaving the lobby open in a background tab — that single habit does more for account care than any setting you can toggle afterwards.
Cookies keep you signed in and remember the screen you came from. Clearing them from your browser is your call and costs you at most one more sign-in. A private window behaves the same way and will ask for your details again each time you open it.
A sign-in entry or a wallet record stays while it can still answer a question, settle a disagreement or meet a duty we are under. After that it is removed. If you want to know whether a specific record still exists, ask and we will check it.
Send a request about your own details to the contact route on our support page, from the email the account uses. Say what you want — a copy, a correction, an explanation — and we will tell you what we can do and what depends on local law.
Most terms questions come down to three things: what you agreed to, what you can change, and who to ask. The answers below take each in turn and are written to sit alongside the clauses above, not to repeat them. If your question is about one specific step — a sign-in that did not finish, a Nagad or Upay payment you cannot see, a correction you want made — start with the account screen, because that is the record we look at first. Then send whatever is still unclear through the support page. You do not need the legal name for a problem to ask about it, and a short message with the step and the date usually settles more than a long one. Nothing here replaces the wording of the terms themselves: where the two ever read differently, the clauses on this page are what apply.
Yes. Opening an account, confirming your email and using the lobby all happen under this page. The version you agreed to is the one live when you signed in, so keep a copy if you wish — later edits are published here in place of the older wording, with no separate document to chase.
Access depends on your local law and eligible regions. Some steps, including payments through Nagad, Upay or Bank Transfer, may not be open where you are. Check the rules where you live before signing in, and write to us if a feature you expected is not shown.
We edit this page in place, so the wording you read is the wording in force. If a change affects how your account works, you meet the new text before your next completed sign-in. Continuing to use the account after that means the updated wording covers your use.
The wording, layout and images here belong to us or are used with permission. You can read and use the pages for your own account, but copying or republishing them as your own is outside what these terms allow. Ask us first if you want to quote more than a line.
Write to us from the email on the account and ask. Access ends, and we keep the record only while it is needed to answer a question, meet a duty or show what happened on the account, then remove it. Anything a wallet provider holds stays under their own rules.
Use the contact route on our support page and mark it as a terms complaint, sent from the email your account uses. Give the step, the date and what you expected to see. We reply through that thread, and where a point depends on local law we say so plainly.