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Your 0kbaji account keeps deposits, withdrawals and balance records in one place — Nagad, Upay and Bank Transfer are the active payment routes for supported Bangladesh regions. Open your account area to see the exact fields, limits and instructions that apply to your account.
Adding funds starts from the cashier area inside your account. We route deposits through Nagad, Upay and Bank Transfer — choose the method that matches your wallet or bank. Each method shows its own form with the fields you need to complete. Enter the amount, follow the on-screen instructions and confirm the transaction. Your balance updates once the payment clears on the selected rail. We do not publish fixed processing times, so follow the status label shown in your account history rather than an external estimate.
Log in and go to the deposit section inside your account dashboard. The cashier area lists all active payment methods for your account.
Choose Nagad, Upay or Bank Transfer. Each option opens a short form with the specific fields required for that method.
Type the amount you want to add, review the details shown on screen and confirm. Do not close the page until the confirmation screen appears.
Once the payment clears, your account balance updates. You can verify the transaction in your account history with the reference number provided.
Withdrawals follow a similar path to deposits but require a few extra steps. Head to the withdrawal section in your account, then select the payment method — Nagad, Upay or Bank Transfer — that you want to receive funds through. The method you withdraw to should match the wallet or bank account registered on your profile. Enter the amount and complete any identity fields your account area shows at that point.
Find the withdrawal section in your account area. The options shown reflect the payment rails active on your account at that time.
Select Nagad, Upay or Bank Transfer. The method must correspond to the wallet or bank details already saved on your account.
Input the withdrawal amount and review any limits or conditions shown on screen. These reflect your current account status, not a fixed global rule.
Follow any identity or confirmation steps your account displays. Save the reference number from the final screen for your own records.
At certain points in your account journey — typically before a withdrawal or when a flag appears on your profile — we may ask you to complete identity fields. The exact fields and documents required are shown directly inside your account area; we do not publish a fixed universal list because requirements can differ by account type and transaction history. When prompted, follow only the instructions visible on your screen. Do not send documents through channels other than the one your account specifies.
Your account shows the specific fields needed for your profile. Do not assume a standard document list — check what is actually requested on your screen.
Submit any required files through the channel your account displays. Sending documents through unspecified channels can delay the review process.
Save copies of anything you submit and note the submission date. If your status does not update, reference these details when you contact support.
The support route in your account settings is the right place to ask before you submit. Asking first is faster than correcting an incomplete submission later.
We have configured three payment routes for Bangladesh accounts: Nagad, Upay and Bank Transfer. Each method is available in the deposit and withdrawal sections of your account cashier. The fields for each route are shown when you select that method, so you only fill in what is relevant to your chosen rail. Availability of each method depends on your account status and local eligibility at the time of the transaction.
Nagad is a local mobile financial service available for deposit and withdrawal on eligible accounts. Use the Nagad number and fields shown in your cashier.
Upay is a local mobile wallet route available in the cashier for supported accounts. Select Upay and complete the form fields displayed for that method.
Bank Transfer connects your registered bank account to your 0kbaji balance. Use only the bank details shown in the cashier; do not send to any other account.
Every deposit and withdrawal creates a record on both sides — your mobile wallet or bank statement and your 0kbaji account history. When you need to check a transaction, having both records open at the same time makes it straightforward to match the reference number, amount and date. Discrepancies between the two sides are usually resolved by comparing the transaction reference rather than the payment amount alone.
Every transaction generates a reference number shown at the confirmation step. Write this down or screenshot it — it is the primary identifier for any support query about that transaction.
Your account history uses status labels such as pending, completed or under review. Match the label to your wallet record using the reference number and timestamp, not the amount alone.
Your full transaction history is inside the account area. It lists deposits and withdrawals with their status, reference and date so you can check any entry at any time.
Save the confirmation screen, the reference number and a screenshot of your wallet transaction for any entry you might query. These three items cover most support requests without additional documents.
Account and transaction safety on 0kbaji depends on a combination of what we manage on our side and the steps you take on yours. We strongly recommend checking that you are always on the correct 0kbaji domain before entering any account details. On the wallet side, only transact from the mobile number or bank account registered to your profile — a mismatch can hold a transaction in review.
Verify the site address every time you open 0kbaji on a new device or browser tab. Bookmarking the correct domain is the most reliable way to avoid landing on an unrelated site.
Deposits and withdrawals must come from the wallet or bank account registered to your 0kbaji profile. Using an unregistered source can trigger a hold on the transaction pending a review.
When your account prompts identity fields, complete only what is shown inside your account area and through the channel it specifies. Never send identity documents via chat or email unless your account explicitly directs you there.
The support route listed in your account settings is the only channel we maintain for transaction queries. If a contact claims to represent 0kbaji outside that route, treat it with caution and verify through the account area first.
Below are the questions we hear most often about deposits, withdrawals and account checks. Each answer reflects what you will find in your account area — not a fixed universal rule, since account conditions can vary.
Nagad, Upay and Bank Transfer are the active deposit methods for eligible Bangladesh accounts. Open the cashier in your account area to see which options are available for your specific profile and select the one that matches your wallet or bank.
Your account balance updates once the payment clears on the selected rail. Check your account history for a status label on that transaction. If the status stays on pending beyond the timeframe shown on screen, contact support with the reference number.
Withdrawals should go to the wallet or bank account registered on your profile. If you need to update your registered details, follow the steps shown in your account settings before submitting a withdrawal request.
An under-review status means the transaction is being checked on our side. Keep the reference number from your confirmation screen and contact support through the route in your account settings. Include the reference number and your wallet transaction record in the message.
Minimum amounts depend on the payment method and your current account status. The cashier shows the applicable limits when you select a method — follow the figures displayed there rather than any external estimate, as limits can vary by account.
Identity checks are a standard part of account care for certain transaction types or account stages. Your account area shows the exact fields required. Complete only what is shown there and use the upload route specified — this keeps the review moving without unnecessary back-and-forth.